WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

MEDIATION SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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BESPOKE TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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UPCOMING COURSES

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
20, 21, 22, 24 & 25 August 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
3, 4, 5 & 7, 8 September 2026 - 08.30 to 18.00
CAPE TOWN
  • Fully Booked
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
15, 16, 17 & 19, 20 October 2026 - 08.30 to 18.00
SANDTON

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Testimonials

I enjoyed the session with group work. Whilst we rehashed previous training, day to day examples were used, which was very useful in putting into perspective how we could actively use the training techniques and reinforced the importance of how we can do more as an individual.

- Jasmine Magecha, CEDR

Unconscious Bias Awareness Raising Workshop ONLINE

Dec 2022

An outstanding course, very worthwhile. I have done a number of conflict resolution courses over the years, and have frequently been involved in attempting to resolve conflict. This was by far the best, with concepts and processes that can be easily implemented. I warmly recommend it.

- Andrew Hunter

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Sep 2024

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.